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5 Ways to Use Data to Improve Your Customer Experience

Saturday, 09 June 2018 by Tin Sheets
We recently wrote a guest blog post for our partners at WineDirect. Learn how data can help you cultivate great relationships with your customers. YOUR GUESTS ARE TALKING, BUT ARE YOU REALLY LISTENING? As a winery owner, manager, or team member, you know that one of your most valuable assets is the consumer; and that
  • Published in Marketing, Sales, Tasting Room
Tagged under: CRM, Data, Tasting Room, Training

The Evils of Tasting Notes

Monday, 21 November 2016 by Tin Sheets
Here is a story that we put together for our partners over at Vin65!  Find out why your tasting notes are killing your conversion rates. THESE ARE NOT THE TASTING NOTES YOU’RE LOOKING FOR… Tasting notes are an important part of a winery tasting experience. Most wineries provide visitors with a tasting menu that contains at least
  • Published in Marketing, Tasting Room
Tagged under: Customer Service, Marketing, Tasting Notes
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